• About Us
    • How long have you been in business? – 7 years (Since 2013).
    • What makes you different from your competitors? -Exclusive & Original Products.
    • From where do you operate? – Old Dhaka.
  • Returns
    • Do you accept returns/exchanges over and above what customers are entitled to by law (i.e., a replacement/repair for a minor fault or refund for a major fault)?
    • Do you allow refunds for a change of mind? If so, how long do customers have to contact you?
  • Shipping
    • To where do you ship? How long does it take you to process an order before it is dispatched? Dhaka. Inside Dhaka It take 1-3
      Working days & Outside Dhaka (2-5 Working days)
    • Where are your packages shipped from? -Dhaka
    • Do you ship packages internationally? – No
    • How do you price your postage? 50 BDT inside Dhaka, 100 BDT all over Bangladesh.
  • Payment methods
    • What payment methods do you accept? – Cash on Delivery, Bkash, Rocket, Bank Transfer.
    • If you accept bank transfer, how long do customers have to make the payment before their order is cancelled and items returned to stock?
  • Loyalty points
    • Do you offer loyalty points or reward points, gift certificates, etc.?